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Nuffield Trust @nuffieldtrust.org.uk

Compared with the main #NHS111 service, calls to the mental health support line are... ☎️ less likely to be answered ☎️ less likely to be responded to within a minute ☎️ more likely to be abandoned by the caller There are also regional disparities in provision. Read the #QualityWatch blog 👇

jul 28, 2025, 9:17 am • 4 2

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FleurdeWTF @shesellsseashells.bsky.social

In our experience, that is also true of 111 (hanging for 45 minutes, no call backs from doctors etc) so if it's worse than 111, it must be truly terrible.

jul 28, 2025, 9:29 am • 0 0 • view