11/ …and the absence of a unified database and integrated support system/service. On any given day, a soldier's family may receive 3-4 different statuses about him: ‘in service,’ ‘missing in action,’ ‘killed in action,’ ‘captured,’ ‘AWOL.’
11/ …and the absence of a unified database and integrated support system/service. On any given day, a soldier's family may receive 3-4 different statuses about him: ‘in service,’ ‘missing in action,’ ‘killed in action,’ ‘captured,’ ‘AWOL.’
12/ "Also, the agencies do not delve into each individual story (it is not difficult to do, the main thing is desire and skill — the three of us can handle it).
13/ "The human rights ombudsman and military police consider the dead to be prisoners of war, while military units recognise soldiers in captivity based on deepfakes.
14/ "The Ministry of Defence hotline operates completely separately, is extremely difficult to reach, and even if you do manage to get through, the percentage of assistance and reliable information you receive from them is close to zero.
15/ "4. Lack of well-coordinated work by government agencies with the families of participants in the Special Military Operation.
16/ "The problem is not only in the military registration and enlistment offices and military units, where people are sent, they are not given an explanation of the procedure when a soldier's status changes to missing, captured or killed.
17/ "Civilian authorities could also help with this. But no one knows this procedure. There are no instructions.
18/ "In the FZO, in military units, in military registration and enlistment offices, in the MFC [Multifunctional Centre – local public service provider], in the SFR [Social Fund of Russia] – brochures on the procedure for each situation need to be distributed.
19/ "When signing a contract, [they should] immediately give the soldier a brochure on what to do if [something happens]...
20/ "5. Families' reluctance to go to the authorities. 90% of those who contacted us about missing persons did not go to the military registration and enlistment office, did not obtain an extract from the order on the soldier's status, and did not submit DNA samples.
21/ "Many do not even know the soldier's military unit and division. And those who know or have found out dump all the data into the public domain.