"When you asked me not to pull your hair out in large, bloody clumps, I agreed this would be an undesirable outcome. And you are right to call me out on the fact that I did pull your hair out in large, bloody clumps despite your initial instructions and repeated protests while it was happening."l
“You really got to the heart of the matter! I not only ripped out your hair in large bloody clumps, I destroyed your trust in me. I take that very seriously—going forward I promise to respect directions like ‘please under no circumstances rip out my hair’. Now, where would you like me to braid?”