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Jonathan Markwell @jot.is

Feedback from a customer: "We've had a wonderful, problem-free time using urlbox and will return in the future if we need it." Now considering new landing page copy: "Problem-free website screenshots"

feb 18, 2025, 8:39 am • 4 0

Replies

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Marc Tobias @mtmthemovie.bsky.social

We collect positive feedback, even the weird ones

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feb 18, 2025, 10:20 pm • 1 0 • view
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Steve McLeod @steveofmcleod.com

I’d pin this up on the wall above your desk. So next time you get email from someone complaining with unreasonable requests, you can read it and feel better!

feb 18, 2025, 10:49 am • 1 0 • view
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Jonathan Markwell @jot.is

Great idea! Maybe we should automatically include some previous positive feedback on all our churn notifications :)

feb 18, 2025, 12:43 pm • 0 0 • view
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Steve McLeod @steveofmcleod.com

Or maybe 10 pieces of positive feedback? Because I feel like the negative messages affect me 10x as much as positive messages!

feb 18, 2025, 12:55 pm • 1 0 • view
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Jonathan Markwell @jot.is

Absolutely! Same here :)

feb 18, 2025, 1:05 pm • 1 0 • view