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Jane Ruffino @janeruffino.bsky.social

Typeform will get my money this one time, and then never again. When I upgraded to paid, the default they offer is a business plan that if you’re not careful, will bill you €1000. You have to find the individual plans behind a tab and the monthly behind another one.

aug 19, 2025, 7:25 pm • 2 0

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Jane Ruffino @janeruffino.bsky.social

I set it for 500 responses a month, so paid 37 euro. Before it let me confirm (which was stressful bc I wanted to complete the payment before I got rate limited) there was another upsell MODAL telling me I should let them automatically charge me once I go over 500 responses.

aug 19, 2025, 7:25 pm • 1 0 • view
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Jane Ruffino @janeruffino.bsky.social

Then I go to the insights tab, where instead of actual insights, I get a big upsell telling me I can upgrade AGAIN to learn where respondents are dropping off. I can’t dismiss it, so I guess…just no insights? I’m generally an abolitionist but this product should go directly to JAIL

aug 19, 2025, 7:25 pm • 4 0 • view
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Jane Ruffino @janeruffino.bsky.social

This is what you get when PMs are told they’re the CEO of the team and then they’re in charge of the research But really, jail is the only answer here Which sucks because it used to be the nicest tool to work with! But now it’s full of monetization turds, hiding around every corner

aug 19, 2025, 7:31 pm • 1 0 • view
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Jane Ruffino @janeruffino.bsky.social

Wait wait, I thought I’d be able to use the spam protection and duplicate response prevention, which are extra handy if you’re an individual paying for a smallish number of responses. But I thought wrong! Another little monetization turd JAIL FOR ONE THOUSAND YEARS

aug 19, 2025, 8:11 pm • 3 0 • view