A right wing boss thought that of all claims of food allergy. A vegan with peanut allergy pre-ordered pesto pasta w pine nuts for staff Xmas dinner. She told the restaurant she was allergic to peanuts. They served pesto made with peanuts! She ended up in hospital. He still thought attention seeking.
Total lack of any kind of empathy!
Yes, but it was even worse than total lack of empathy, as you might expect from a robot, he was actively malicious.
Did they take legal action
No, she didn't, I assume because the restaurant caused the injury & she advised them of her peanut allergy by phone, instead of written (emailed) instructions. Unfortunately, the callous attitude of our boss after the event couldn't make him liable for the restaurant's mistake.