Marc Benioff says Salesforce has cut its support staff from 9,000 to ~5,000 in the past year after deploying AI agents to handle a growing share of its work (Aidin Vaziri/San Francisco Chronicle) Main Link | Techmeme Permalink
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And how do Salesforce's customers feel about the support they're now getting?
sep 2, 2025, 6:22 am • 2 0 • view
Salesforce customer here: not great!
sep 2, 2025, 8:42 am • 1 0 • view
Even code can’t debug layoffs.
sep 2, 2025, 6:25 am • 0 0 • view