We (ITOps) were tasked to have a new starter up-n-running with their straight-from-the-box-laptop, able to access their calendar and join a Zoom meeting within 15mins of their start time. Using Intune, got that down to 10mins, in-office
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For on-prem we power the laptop up and do a courtesy 'fresh wipe' before handing it over. That way, the bloatware is gone and the laptop is 100% charged. If it's a 100% remote onboarding, with the laptop delivered direct from vendor, it's a little longer. But, not far off.
may 27, 2025, 5:26 pm • 0 0 • view
Also implemented a "first week" chat channel per new starter, to resolve any snagging without needing tickets - as long as the requirement supports the BAU of the role. The channel gets archived after 1wk, tagged onto their onboarding ticket, and serves as a audit trail for the onboarding. K.I.S.S.
may 27, 2025, 5:26 pm • 0 0 • view