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Jonny H @poppop.studio

I've seen / read this so many times, but I still don't feel like I "get" it, for my, and my business, right now. Might have (yet) another gander* in the morning... *Look. Don't ask me why, it's English...

aug 25, 2025, 7:47 pm • 1 0

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Jason Cohen @asmartbear.com

It's extremely hard to read the label while you're inside the jar. What is the URL for the business?

aug 25, 2025, 10:41 pm • 0 0 • view
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Jonny H @poppop.studio

Poppop.studio

aug 26, 2025, 4:56 am • 1 0 • view
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Jason Cohen @asmartbear.com

Wow I love your home page. Very clear what it is (for your target audience), and personal. So you have a clear mission at least. What is the struggle with prioritization? Deciding between goals like growth or profit, or what's the puzzle?

aug 26, 2025, 3:02 pm • 0 0 • view
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Jonny H @poppop.studio

Honestly it's the problem of marketing and sales... Or better put, the fact that we run out of money in October. Objectives: What are we trying to get / what happens if we don’t? 1. Contracts 2. Lots of unhappy people. Weirdly, all the people we work with love us...

aug 26, 2025, 8:11 pm • 1 0 • view
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Jonny H @poppop.studio

So somehow we have to tell everyone* else about that... Yes, all 153 of them. (Ok, there are others "below" them. And maybe I can mailshot a pile of adjacent businesses and charities too... Thanks for taking the time, Jason. I really appreciate it. 🙏

aug 26, 2025, 8:11 pm • 1 0 • view
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Jason Cohen @asmartbear.com

Is there really only 153 companies in the entire market? If so, you'll need a strategy that embraces that, including pricing, size of the company, etc..

aug 26, 2025, 9:41 pm • 0 0 • view
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Jonny H @poppop.studio

153 councils (and falling, due to reorganization) responsible for SEND. So, yeah, there are layers of people there. I only want a tiny, hugely hands-on kind of company. Where I do weekly check in meetings with clients because I really love what they're about.

aug 27, 2025, 8:00 am • 1 0 • view
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Jason Cohen @asmartbear.com

That's great! Sounds like you do have that. Maybe just a few more customers for stability?

aug 27, 2025, 12:30 pm • 1 0 • view
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Jonny H @poppop.studio

A few more really is the plan. A few councils, working together, with pop pops keeping the "community" moving... That was the vision, and I've kind of lost it a bit. Thanks for reminding me...

aug 28, 2025, 4:01 am • 1 0 • view
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Jason Cohen @asmartbear.com

Nice!

aug 28, 2025, 12:34 pm • 1 0 • view
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Jason Cohen @asmartbear.com

It's good that "retention" isn't a problem, so I guess you're right that it's marketing and sales. What is the bottleneck there? E.g. not enough people even look? People who look don't close? People have the pain a little but not enough to buy?

aug 26, 2025, 9:39 pm • 0 0 • view
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Jonny H @poppop.studio

Lack of marketing, in all honesty. The right people in each of the 153 councils don't know we exist. And even if they do, contracts don't expire quickly (yes, we're competing with big incumbents)

aug 27, 2025, 2:12 am • 1 0 • view
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Jason Cohen @asmartbear.com

It's wonderful that you have the list of 153. Almost no one has that clarity.

aug 27, 2025, 12:24 pm • 1 0 • view