Sen. Warren, how did you allow venture capitalists to take control of Commonwealth Care Alliance, run it into the ground, squander hundreds of millions, and let vulnerable members suffer abuse while you did nothing? #CCA #Accountability #MassHealth
Replies
Post 1: Members of Commonwealth Care Alliance (CCA) have repeatedly reported systemic failures in the Clinical Response Unit (CRU). Mismanagement, delayed interventions, and poor communication put vulnerable members at risk. #HealthCare #CCA
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Post 2: Care Partners often work remotely with little supervision. Calls go unanswered for 48+ hours, supervisors are unavailable, and urgent care is delayed. These failures exacerbate risks for members with complex health needs. #PatientSafety
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Post 3: The CRU is the primary source of disruption in care coordination, urgent interventions, and follow-up. High turnover, inadequate training, and poor leadership create a dysfunctional culture. #HealthCareCrisis
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Post 4: CCA’s CRU leadership is compromised. The culture is rotten, and immediate replacement is needed to restore trust, safety, and reliable care for members. Oversight and accountability must be strengthened. #HealthCareReform
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Post 5: Financial instability and prior regulatory issues at CCA worsen CRU failures. Vulnerable members rely on timely, ethical care. Immediate action is needed to protect health and safety. #PatientAdvocacy #MassHealth
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Post 6: We demand a full audit, leadership replacement, and transparent corrective measures. Members deserve safe, competent, and accountable care. #CCA #HealthCareJustice
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