I tried, they started requesting my account number before continuing. I started suggesting I take all my business to Discover. And ask for a supervisor. They forward me to the bank rather than the processor after a hold.
I tried, they started requesting my account number before continuing. I started suggesting I take all my business to Discover. And ask for a supervisor. They forward me to the bank rather than the processor after a hold.
I've tried to let it be known I appreciate the good relationship I have with that bank... but the processor is preventing me from using their services. So far lots of "we understand" and no promises in any way. I'm out of time to work on this. I have to pivot this energy to insurance claims soon.
Please, don't be proud of me though. This is literally the least I could be doing.