Literally all they needed to do was to tell me not to expect any staff on that department and it would have been Ok. But everything went late and stress levels were high all round. I logged a complaint because it won't get fixed if no one does that.
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Communication is the biggest issue with healthcare, we're already feeling stressed, we need them to be super clear in what's going to happen. Weirdly, private health has been the worst at communication in my recent experience.
aug 31, 2025, 9:31 pm • 2 0 • view
Agreed. I had two phonecalls in the week prior. Either one could have told me what to expect. Waiting list took only 3 months as it was a preventative & potentially serious thing. Lab results are slow too because I suspect funding for that is stretched.
aug 31, 2025, 9:34 pm • 1 0 • view
Should add that the surgeon and the nurse were both fantastic but both working under a broken system.
sep 1, 2025, 2:51 am • 1 0 • view