One of these days I will describe my ideal development framework but it will probably sound too common sense and no one will want to do it over the thing that sounds exciting and doesn't work
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I had to do ITIL training and went mildly insane slowly realizing that they had just layered hundreds of insane buzzwords over the most obvious possible concepts so they could charge money for it.
apr 4, 2025, 7:21 pm • 1 0 • view
The concepts being obvious is no guarantee that people are aware of them or apply them. If organizations were already applying them, there would be no need for ITIL. (Says this person who has delivered hundreds of ITIL trainings to thousands of people.)
apr 5, 2025, 3:45 am • 1 0 • view
There is no need for ITIL, and using buzzwords to disguise the concepts as more novel than they are makes them less likely to be applied and therefore less useful.
apr 5, 2025, 6:46 am • 0 0 • view
Almost every concept within ITIL was developed and established elsewhere. Where they are recognized from their original form and applied appropriately, ITIL is superfluous and potentially distracting. I haven’t seem many cases of that.
apr 5, 2025, 7:41 am • 0 0 • view
the fact that middle managers pay for your training is not proof of any need within the organization, it’s just proof that they had budget and wanted to add something to their brag doc without having to actually work.
apr 5, 2025, 6:48 am • 0 0 • view