Absolutely not, I have never waited more than 10-15 tops! Even at the busy ass popeyes in Atlanta airport I only waited 10 minutes. It only takes 7-10 to dredge and fry the strips, but with one fryer going, they waited way too long to get the drop chain started for dinner rush I think.
I live in Atlanta, and outside of the airport its always slow. they all seem to be severely understaffed and I always feel bad for the employees trying their best to keep up with orders
Oh yeah, not enough staff will absolutely grind a busy spot to a crawl. I think tonight they had too much staff, or the right amount for when multiple fryers are hot? 3 employees were just standing, waiting to crank out orders, as the chicken cooked. It was wild!