1. People aren't widgets, so MBAs lose their minds when dealing with a unique customer base. 2. Individual bodies fail in different ways and on their own schedules. 3. Unconscionable greed lusts after opportunities to take advantage of the sick and vulnerable. 4. Etc. 5. So on and so forth.
Indeed. www.cnn.com/2017/02/27/p...
"Nobody knew healthcare could be so complicated." Nah, dude, we have 1.1M doctors in the US. At least 3/4 of them have a notion of how complicated it is. What makes it even more complicated? When you have to cook the books to make sure Rick Scott can walk away with a billion in medicare fraud.