Disney's problem with Star Wars is mainly that people want to see characters they care about. With TV shows, it can take multiple seasons to care about characters. Because they only do 1 or 2 seasons, it's hard to care Ahsoka was successful because they had characters people cared about
Well said, Ahsoka was amazing and it felt like it built upon the universe we care about. Same with Mandalorian, it might not have been specific characters (until Fett), but even the races were ones we always wondered about exploring more, and the story is amazing.
skeleton crew does this perfectly.