Missed it but adding now
experience designer - innovation manager - product manager - livable cities - dutch in Australia (currently Director Digital Innovation)
933 followers 785 following 236 posts
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Missed it but adding now
NEW: ProPublica is committed to increasing the diversity of our workplace as well as the journalism community more broadly, while ensuring equal opportunities for all. Each year we publish a report on those efforts. This is the report for 2025.
Immediate unfollow of Oasis fans
Catch up on what happened in US tech policy in August with a roundup from Freedman Consulting’s Rachel Lau and J.J. Tolentino and Tech Policy Press’s Ben Lennett, including coverage of the federal push for AI in gov’t, the potential harms of AI chatbots to children, and developments in Congress.
Thank you ladies. Because enough of this already.
Amid all the noise & speculation about Trump’s health — btw would be great to get some real reporting on the subject — let’s not forget the big Google ruling is coming this week on the remedies on whether the tech giant must divest its Chrome browser. Here’s a primer: www.cnet.com/tech/us-want...
This article on Minimum Viable Ethnography by Erica Hall is such a treasure. She explains how simple revelatory ethnographic research can be. I highly recommend you give her approach a try. Read Erika’s Article: https://medium.com/mule-design/minimum-viable-ethnography-a047e9358df0
"And the truth is, it's always about a buzzword. Whatever buzzword catches on becomes the obsession, and that's all people talk about for a couple of years until the next buzzword takes over and the cycle starts again." cutlefish.substack.com/p/tbm-376-wh...
Never forget, a 13-year study found that protected bike-lanes led to a drastic decline in fatalities for all road users. ALL ROAD USERS. And painted bike-lanes? No safety improvement at all. For sharrows, it’s actually safer to NOT have them. Via @usa.streetsblog.org @nyc.streetsblog.org
What product management skills do you need to be a force multiplier in your product team? @edbiden.bsky.social nails a critical set of hard skills for product managers: 1️⃣ Commercial acumen 2️⃣ Quantitative analysis 3️⃣ Qualitative analysis 4️⃣ Product sense 5️⃣ Product development buff.ly/UTeCZmF
UX leaders need a UX Vision. The UX Vision is a shared understanding of the users’ experiences once the team has improved the product. https://articles.centercentre.com/put-a-ux-vision-before-your-ux-process/
To be clear: this is yet another reason why many of these laws are so problematic. If people want to run fediverse instances of any size, the fact that costly age verification requirements could put them in legal jeopardy, is very bad. Regulators make laws as if every website is Facebook.
Average exhibit in a Swedish museum be like:
Democracy Coin!! And use any profits to do good in your community… come on now. Get creative like @katmabu.bsky.social and her campaign.
There’s an enormous amount of stuff in this book I’d like to highlight, but start with: “What emerges as the most elementary insight is that, since we do not now have any ways of making computers wise, we ought not now to give computers tasks that demand wisdom.”
Say it with me: SSRIs 👏 are 👏 safe 👏 and 👏 non-addictive 👏 .
Mandate Levels Day 9/30 sharing my favorite doodles and drawings.
The Despair Shop - an intervention workshop for projects that won’t start and projects that won’t end.
Product operating models are often treated as an afterthought, something assumed to “just happen”. But when designed well, it becomes a powerful enabler of adaptability, value creation, and organisational alignment. chriscompston.substack.com/p/funding-fo...
“This is fine..” #apocalypse
WIP it Real Good Day 8/30 sharing my favorite doodles and drawings.
Finally!! The first big haboob in years and a real monsoon storm
Add a little joy to your life with Squeker, located in Hillsdale, IN. Learn more: https://www.petfinder.com/cat/squeker-77462013/in/hillsdale/parke-vermillion-co-humane-society-in63/
Last month, I published stories on young workers & paid leave, dancers fighting for workplace protections for pregnancy, & battery park workers fighting to unionize amid union-busting. If you're an editor looking for writers, I'd love to pitch/take on assignments: rainesford.alexandra@gmail.com
Dear journalists: The President has not fired Lisa Cook. The President is *trying* to illegally fire her. Your words shape people’s reality. Please be accurate in your reporting.
trump does not intend for the next january 6th to fail www.washingtonpost.com/national-sec...
The easiest feedback tool for UX teams & designers bit.ly/uxc-pas1 #ad #UX
Going to be wild to have Clarence Thomas and other members of the court write that even the appearance of impropriety is sufficient to allow the President to remove Federal Reserve members from office, and then head off to Harlan Crow’s yacht
Creating a new serf class like the Middle Ages
“A garrison state” absolutely
"What you actually see in DC is deserted streets, deserted monuments, reservations cratering—because people don’t want to risk interactions with armed agents of the state." On the pod @vermontgmg.bsky.social is great on how we're slowly sliding into authoritarianism: newrepublic.com/article/1995...
Strategy is as much about when you do things as it is about what you do. Strategy is heavily concerned with timing and the impact of timing on leverage (urgency). cutlefish.substack.com/p/tbm-374-pr...
100%. Once we’ve got it on the rails, I’m ready for the next thing…
I like how @dreasaez.bsky.social has laid out a way to think about the roadmap that is easy for everyone to understand especially if your existing roadmap is inscrutable or overly complex. https://medium.com/prodpad/how-to-build-a-product-roadmap-everyone-understands-522b36270e5
Organizations are full of misalignments, hidden constraints, and shifting priorities. That chaos seeps into every product decision. The opportunity is to focus on what you can control: your next right move. Expect chaos. Then choose how to navigate it.
Neglecting internal tools leads to "internal tool debt," causing operational inefficiencies, errors, delays, employee burnout, and ultimately becoming a strategic limitation that actively constrains business growth. www.mindtheproduct.com/the-quiet-po...
Another one of the 17…
Designers: We’ll all be design engineers in a year uxdesign.cc/designers-we...
Sidebar is a platform that curates the best links and resources for designers and makers sidebar.io
Indeed. He is authentically illiterate.
pca.st/episode/50c7... Every eight minutes… 😡
We often think of metrics as analytical things, devoid of any emotion. The best approach to presenting user research is to combine it with critical support data: https://articles.uie.com/combining-our-ux-metrics-with-compelling-emotional-stories/
Happy Thursday. This week’s inspiration has been on prototyping. Have a good rest of the week exploring possible future’s 😊 @ougradsch.bsky.social #phd #phdlife #design #research #psychology #designleadership #servicedesign #codesign #servicedesignthursday #designforgood
Work has been challenging - still love the future opportunities but some days it can be hard to see how we will get there. And then in a chat, an ex-colleague said: I’ve always loved how you facilitate sessions. It’s so calm but effective. And it picked me right up. Who can you pick up today?
Is your repository failing quietly? The 30+ point test it should pass bit.ly/4mcv8Kr #ad #UX #design
Your design process is too slow uxdesign.cc/your-design-...
And rather than spending millions of dollars temporarily sending in troops for the illusion of improvement, you could invest in sustainable solutions such as programs that encompass housing, case management and support. “Clearing out” is not a solution. www.cbc.ca/news/canada/...
“Once you have a Learning Health System, you can aim it at Patient Safety or to other bold, audacious goals” Dr Stephen E Muething #digitalexperience #innovation
Automating Design Systems: Tips And Resources For Getting Started www.smashingmagazine.com/2025/08/auto...
#Prototyping during the moment of experience. The artefact anchors the research to a moment and a place so the user can talk of pasts and futures coherently
New on Medium acuity-design.medium.com/prototypes-a... #Prototyping
Journey to Product Teams Day 3/30 sharing my favorite doodles and drawings.
This leftie agrees!
How do you deal with an executive demanding features? Create a hypothesis uxdesign.cc/how-do-you-d...
Our systems have become complex; they are interwoven in complex systems. They act on. And are acted on. Knowledge and experience is distributed. And acting on, with all the concomitant decision making, is distributed. So: participative design, drawing on multiple areas of expertise, is important.
Hello. I wrote a nice long essay about AI and this very strange moment where we're constantly told we're living in the dawn of a strange new future but the only thing that's actually clear is that everyone feels pretty unmoored and uncertain. I hope you'll read it
bsky.app/profile/lisa... <- I watch these after I watch her
I keep thinking that the scenes on this transatlantic flight, and how they prepped to agree to puff up his character but get their aims, would make a great play.
100%
⭐️ Worth reading on the reality of “end times fascism”: “We are up against an ideology that has given up not only on the premise and promise of liberal democracy but on the livability of our shared world...” By @naomiaklein.bsky.social and @astra.bsky.social www.theguardian.com/us-news/ng-i...
I love Terry Gross she is a top ten person
“I see a holy war spreading across the universe like unquenchable fire. A warrior religion that waves the Wozniak banner in my cool uncle's name”
The White House posted a video of armed law enforcement officers arresting the sandwich man
Design IS How Smart Teams Decide! 👉 New Podcast Episode with Pavel Samsonov rethink.fm/podcast/epis... #design #productpicnic #uxresearch
It’s such an easy thing to put in place and make employees heard. But never seen this in other countries. 2/2
In the Netherlands, larger companies over the size of 50 employees, are legally required to have an Ondernemingsraad (Company Council). It consist of elected employees and stands up for the interests of staff and has input on business economics and social issues. 1/2
This man’s headpiece just makes me laugh every day…
Mature UX professionals measure the experience of their users and customers, the outcome their users, and customers experience form their work. They focus on real outcome-driven UX metrics. https://articles.centercentre.com/how-the-right-ux-metrics-show-game-changing-value/
A big warm hello to Thursday. This weeks inspiration has been through evaluation. In other words don’t forget the stories and numbers that support the service design outcomes 😊💎 @ougradsch.bsky.social #phd #phdlife #design #research #designleadership #servicedesign #codesign #servicedesignthursday
We need a “Young Ken White” podcast…
@anthropic.com Claude.Ai has not been available since 9 this morning. Everything ok over there?
Microcopy, defined as text shorter than three sentences, serves three primary purposes: to inform users, influence their behavior, and support their interaction with an interface. www.nngroup.com/articles/3-i...
The task of coming up with a long-term vision can feel daunting. However, if you break it into bite-sized pieces or visionettes, it makes it doable. Here’s how you do it: https://articles.centercentre.com/building-an-experience-vision-from-a-journey-map/
Then yes!!
Beggars in Spain…
How to define a distinctive design language uxdesign.cc/how-to-defin...
20mph works www.theguardian.com/commentisfre... but it makes driver uncomfortable re-learning how to drive safely and paying conscious attention to driving (until they do and then that change stress is forgotten)
Why Reorgs Don't Work: What Leaders Get Wrong About Structure and Strategy www.youtube.com/watch?v=smax...
Measuring What Matters - Defining Product Ops Value and Impact In our second Product Ops Leadership Forum call, we discuss; How are Product Ops teams measuring what matters? Read more here: productopsleaders.substack.com/p/measuring-... #productops #productoperations #productopsleaders
Superfast Jellyfish!! youtu.be/t6BPyilmanI?...
Personalization vs Customization: the misunderstanding between the two uxdesign.cc/personalizat...
You go Feist for the young reader. Magician then Daughter of the Empire.
The ROI of UX is the value of your entire company, because user research is the work that determines what problem is most valuable to solve in the first place. Trouble is, people won't believe you if you tell them this. So the second job on top of that job is to convince people to trust us.
One of my old bosses sent me this quote
I’ve managed teams for 7 years—here’s how I measure employee value uxdesign.cc/ive-managed-...
New album by Australian artist Gordi - loving it open.spotify.com/album/2lyFN2...
"The future offers us little hope for those who expect that our new mechanical slaves will offer us a world in which we may rest from thinking. Help us they may, but at the cost of supreme demands upon our honesty and our intelligence.” ~Norbert Wiener, God and Golem (1964)
A comprehensive guide to Systems Thinking uxdesign.cc/a-comprehens...
Next week will be a year without mine. So yes. Nothing to do but feel the grief…❤️
Designers make exactly the same mistake as the XKCD geologists: they think about their stakeholders as more junior designers. And when they were junior designers, they could tell that their work was bad and the work of pros was good. But managers aren't designers *at all.* They can't tell it's bad.
![[Ponytail and Cueball are talking. Ponytail has her hand raised, palm up, towards Cueball.] Ponytail: Silicate chemistry is second nature to us geochemists, so it's easy to forget that the average person probably only knows the formulas for olivine and one or two feldspars. Cueball: And quartz, of course. Ponytail: Of course. [Caption below the panel] Even when they're trying to compensate for it, experts in anything wildly overestimate the average person's familiarity with their field.](https://cdn.bsky.app/img/feed_thumbnail/plain/did:plc:o7xt7svg2xtjbb4e2xqahqqc/bafkreidklc225jfpficb3hyochv2phrr6kct6b7gv2vlmmgofru6ygau7i@jpeg "Click to view full size")
London has fallen is the perfect Friday night movie. I will take no other suggestions.
Also strange: Growing up in a world where the Internet didn't exist at all, watching it expand from a seed into an incredible resource, then watching it collapse into utter shit in less time than it took to arrive.
Do US citizens know that in other countries people own their own pensions, and it moves with them from job to job. So you aren’t indentured to your employer?
Am honored & delighted to be part of @newrepublic.com's Sept issue featuring a series of historians reflecting on Trump's war on our history. Many thanks to @dblight.bsky.social for curating this. The first 4 articles released online today; others coming soon! newrepublic.com/series/67/tr...
That documentary is excellent. Lionel is a hoot and a great storyteller.
What are you using to track this? Love it.
How design leaders win over organizations that don’t trust UX uxdesign.cc/how-design-l...
e bike is life
