but like the amount of people who fully crash out when you tell them a ride stopped itself because a safety system triggered is ridiculous. "you guys need to fix your rides" when the ride WORKED. and i've seen you guys go online and berate mechanics for it. you don't know what you're talking about.
i agree that the theme park industry needs more transparency but publishing reasons for every single downtime is throwing people completely into the deep end. this is why i think operators need the freedom to explain this to guests WHEN IT MAKES SENSE TO.
back when i worked at a regional park, i would bend the rules and tell people what caused a downtime if i thought it would help the situation. and most of the time it genuinely helped. the frontline employees who are in the park can tell who can handle the information and who can't.
oh one more thing - the park doesnt even really record information about what caused a downtime. at least, not in any way that would help the general public parse what's going on. at most parks, you either get "operational/weather/mechanical" or a HUGE list of downtime codes with WAY too much detail